Customer Service


Despite the apparent similarities, no two printers are quite the same. Daily Printing is employee-owned, and that shows in the care we take on every project. Unlike most printers, we'll try to save you money with our Preflight service, and then anticipate the needs you'll have tomorrow, after the sale.

Your Customer Service Representative: Daily Printing doesn't just provide you a
sales representative. Instead, a team made up of your sales representative and your custommikemccallioner
service representative ensures that no matter when you call, someone who knows you and your needs will be available.


Skilled Sales Professionals: People who know printing inside out... that's our sales staff. They listen to your questions and provide the expertise you need.


And if there's something they can't answer, they'll track down someone who can.

 

Training, Training And More Training. As technology keeps moving, so do we. We provide ongoing staff training and then pass that knowledge on to you. When you want to know about building electronic files or which press is best for which job, we'll provide the guidance necessary for you and your staff.

 

Fan Mail From Some Of Our Friends. Personally, we think our customer service is unsurpassed. But don't take our word for it — see what our customers have to say.

Preflight

juliesicheneder
Murphy's Law states "anything that can go wrong, will go wrong."
That's why we have a preflight department at Daily Printing. Armed with sophisticated computer programs and a pocketful of plain old-fashioned experience,

our service technicians thoroughly examine your project before the output process.


One job could contain hundreds of areas where potential problems may arise: font usage, image rotation, sufficient trapping, blends, bleeds, and baseline shifts. It only takes one small oversight to ruin an entire document. That one oversight corrected in preflight can save you a serious amount of money and time.

Pre-Press

stevekreigOur prepress will impress you. We're putting tomorrow's technology to use today. Without the expertise of our skilled professionals, digital technology would be little more than nuts and bolts, bits and bytes. Their computer know-how ensures that you have access to the right technology at the right time. They provide you with the state-of-the-art tools you need without using more than the job requires, so you get maximum benefit without unnecessary costs.


Whatever it takes. Whether you come to us with a few words on paper and a photo, or a completely constructed multi-megabyte electronic document on disk, tape or CD, we're ready to put it into production. We're progressive, yet practical. If the technology doesn't meet your goals, it doesn't meet our main goal: to serve you better and move you forward.

Digital Printing


PRINTING THAT COMMUNICATES LIKE YOU DO... IN A HURRY. Digital short-run printing comes close to the way that people actually communicate. It is timely, personal, and effective. iGen4 makes color short runs the economically viable alternative that you have been waiting for to propel everything you print into fast forward.

Speed. At up to 6,600 letter-size/A4 impressions per hour, and with no additional time needed for igenroommake-ready, drying, or manual collation, we can deliver the rapid turnaround that you demand.

Quality. The Press runs a wide array of stocks including coated (60 lb. text to 130 lb. cover or 90 g/m2 to 350 g/m2) or uncoated (16 lb. bond to 130 lb. cover or 60 g/m2 to 350 g/m2), smooth or textured, and speciality stocks and labels—in a sheet as large as 14.33" x 22.5" (364 x 571 mm). Xerox offers coated and uncoated text and cover weight precision cut sheets in a wide range of sizes. Resolution is sharp and clear, with 600 x 600 x 8-bit continuous tone input transformed into 600 x 4800 x 1-bit printing.


Finally, iGen4 delivers a sheet with a uniform, low-gloss finish that's dry and ready for bindery. The outcome is accurate, consistent, and predictable quality. Results.


Sophisticated color images, graphics, and personalized text have a remarkable ability to cut through the clutter of generic marketing messages that bombard customers at every turn. The results are faster and higher response rates, increased sales, and the power to create and maintain the customer relationships that foster brand allegiance.

Printing

danlindholmOne color to six or more plus aqueous. No problem. Ask us about the 18-color project we printed. The solid backbone of our operation: 27 units running 24 hours a day to meet your deadlines any time, on time, every time. No matter how many colors your business requires, we're the one printer you can call.

 

Our strict quality control is in place whether your job is a simple one-color envelope or a complex, multicolored brochure. Documented procedures and checklists are posted on every piece of pressroom equipment and are followed carefully by all personnel on all projects.

 

Environmentally friendly. While we're committed to the specific needs of each individual client, Daily Printing is also concerned with the global needs of everyone. By using alcohol-free, low-VOC* inks and chemicals, we deliver exceptional printing and treat the earth gently. Our Direct Image Press is even waterless, significantly reducing the material waste of film, developers, fixers and fountain solutions.

 

*Volatile Organic Compounds, or VOCs, are environmental hazards. Many of them are toxic; most of them mix with other pollutants to create smog; all of them damage the ozone layer to some extent.

Bindery


handbindery

You'll never be in a bind with Daily Printing. Sometimes the press room has the easy part of the project, and the bindery department adds the bells and whistles, from custom hand assembly to automatic multi-pocket, multi-binders. Flat or saddle stitching, spiral binding or special die-cutting, it's all business as usual at Daily.

 

Commercial Kitting: Large retail chains such as Target and Regis Corporation rely on us to print and assemble point-of-purchase materials, package them into individual kits and ship the kits to multiple locations. We guarantee they'll arrive on time, to the right store, in perfect condition.